{"id":2503,"date":"2025-12-17T11:46:17","date_gmt":"2025-12-17T11:46:17","guid":{"rendered":"https:\/\/ifconseil.com\/?page_id=2503"},"modified":"2025-12-17T11:47:17","modified_gmt":"2025-12-17T11:47:17","slug":"conflicts-for-managers-and-teams","status":"publish","type":"page","link":"https:\/\/ifconseil.com\/en\/hr-and-training-consulting\/training\/conflicts-for-managers-and-teams\/","title":{"rendered":"Conflict management training for managers and teams"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2503\" class=\"elementor elementor-2503\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4aff0ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4aff0ef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-52abecf\" data-id=\"52abecf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9ca97f elementor-widget elementor-widget-breadcrumbs\" data-id=\"e9ca97f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/ifconseil.com\/\">Accueil<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e23b03a elementor-widget elementor-widget-heading\" data-id=\"e23b03a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Formation \u00e0 la gestion de conflits pour managers et \u00e9quipes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9808f5 elementor-widget elementor-widget-image\" data-id=\"b9808f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/ifconseil.com\/wp-content\/uploads\/2025\/03\/Gestion-dun-conflit-1024x683.jpg\" class=\"attachment-large size-large wp-image-2223\" alt=\"Gestion d&#039;un conflit\" srcset=\"https:\/\/ifconseil.com\/wp-content\/uploads\/2025\/03\/Gestion-dun-conflit-1024x683.jpg 1024w, https:\/\/ifconseil.com\/wp-content\/uploads\/2025\/03\/Gestion-dun-conflit-300x200.jpg 300w, https:\/\/ifconseil.com\/wp-content\/uploads\/2025\/03\/Gestion-dun-conflit-768x512.jpg 768w, https:\/\/ifconseil.com\/wp-content\/uploads\/2025\/03\/Gestion-dun-conflit-1536x1024.jpg 1536w, https:\/\/ifconseil.com\/wp-content\/uploads\/2025\/03\/Gestion-dun-conflit-2048x1365.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d241e4 elementor-widget elementor-widget-text-editor\" data-id=\"5d241e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"613\" data-end=\"917\">Un conflit non r\u00e9solu dans une \u00e9quipe peut rapidement impacter la motivation, la communication et la performance collective. Pour les managers comme pour les collaborateurs, <strong data-start=\"806\" data-end=\"840\">apprendre \u00e0 g\u00e9rer les conflits<\/strong> est une comp\u00e9tence essentielle dans un environnement professionnel exigeant.<\/p><p data-start=\"919\" data-end=\"1026\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5e4a68 elementor-widget elementor-widget-heading\" data-id=\"e5e4a68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Notre approche\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-439e9e1 elementor-widget elementor-widget-text-editor\" data-id=\"439e9e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"list-style-type: none;\"><p data-start=\"919\" data-end=\"1026\">Gr\u00e2ce \u00e0 l&rsquo;outil TKI\u2122 (Thomas-Kilmann Conflict Mode Instrument), nous vous aidons \u00e0 :<\/p><ul data-start=\"1027\" data-end=\"1219\"><li data-start=\"1027\" data-end=\"1090\"><p data-start=\"1029\" data-end=\"1090\">Identifier vos r\u00e9actions naturelles en situation de tension<\/p><\/li><li data-start=\"1091\" data-end=\"1141\"><p data-start=\"1093\" data-end=\"1141\">Comprendre les 5 modes de gestion des conflits<\/p><\/li><li data-start=\"1142\" data-end=\"1219\"><p data-start=\"1144\" data-end=\"1219\">Adapter votre posture selon les enjeux, les interlocuteurs et le contexte<\/p><\/li><\/ul><p data-start=\"1221\" data-end=\"1252\"><strong data-start=\"1221\" data-end=\"1250\">Objectifs de la formation<\/strong><\/p><ul data-start=\"1253\" data-end=\"1447\"><li data-start=\"1253\" data-end=\"1310\"><p data-start=\"1255\" data-end=\"1310\">Comprendre les sources de conflit et leurs dynamiques<\/p><\/li><li data-start=\"1311\" data-end=\"1377\"><p data-start=\"1313\" data-end=\"1377\">Diagnostiquer ses pr\u00e9f\u00e9rences comportementales face au conflit<\/p><\/li><li data-start=\"1378\" data-end=\"1447\"><p data-start=\"1380\" data-end=\"1447\">Exp\u00e9rimenter des leviers de r\u00e9solution bas\u00e9s sur la collaboration<\/p><\/li><\/ul><p data-start=\"1449\" data-end=\"1475\"><strong data-start=\"1449\" data-end=\"1473\">Le programme en bref<\/strong><\/p><ul data-start=\"1476\" data-end=\"1686\"><li data-start=\"1476\" data-end=\"1528\"><p data-start=\"1478\" data-end=\"1528\">D\u00e9cryptage des enjeux d\u2019un conflit en entreprise<\/p><\/li><li data-start=\"1529\" data-end=\"1588\"><p data-start=\"1531\" data-end=\"1588\">Auto-diagnostic TKI\u2122 : quel est votre mode privil\u00e9gi\u00e9 ?<\/p><\/li><li data-start=\"1589\" data-end=\"1632\"><p data-start=\"1591\" data-end=\"1632\">\u00c9tude de cas r\u00e9els ou situations v\u00e9cues<\/p><\/li><li data-start=\"1633\" data-end=\"1686\"><p data-start=\"1635\" data-end=\"1686\">\u00c9laboration d\u2019un Plan de D\u00e9veloppement Individuel<\/p><\/li><\/ul><p data-start=\"1688\" data-end=\"1723\"><strong data-start=\"1688\" data-end=\"1721\">P\u00e9dagogie active et appliqu\u00e9e<\/strong><\/p><ul data-start=\"1724\" data-end=\"1866\"><li data-start=\"1724\" data-end=\"1750\"><p data-start=\"1726\" data-end=\"1750\">Ateliers collaboratifs<\/p><\/li><li data-start=\"1751\" data-end=\"1792\"><p data-start=\"1753\" data-end=\"1792\">Mise en pratique sur des cas concrets<\/p><\/li><li data-start=\"1793\" data-end=\"1827\"><p data-start=\"1795\" data-end=\"1827\">Support d\u2019analyse personnalis\u00e9<\/p><\/li><li data-start=\"1828\" data-end=\"1866\"><p data-start=\"1830\" data-end=\"1866\">Coaching par une experte certifi\u00e9e<\/p><\/li><\/ul><p data-start=\"1868\" data-end=\"2057\"><strong data-start=\"1868\" data-end=\"1887\">Infos pratiques<\/strong><br data-start=\"1887\" data-end=\"1890\" \/>\ud83d\udccd <strong data-start=\"1893\" data-end=\"1901\">Lieu<\/strong> : Luxembourg-Ville<br data-start=\"1920\" data-end=\"1923\" \/>\ud83d\udd53 <strong data-start=\"1926\" data-end=\"1935\">Dur\u00e9e<\/strong> : \u00bd journ\u00e9e<br data-start=\"1947\" data-end=\"1950\" \/>\ud83d\udc65 <strong data-start=\"1953\" data-end=\"1965\">Effectif<\/strong> : 6 \u00e0 10 personnes<br data-start=\"1984\" data-end=\"1987\" \/>\ud83d\udc64 <strong data-start=\"1990\" data-end=\"2004\">Formatrice<\/strong> : Isabelle Ferlin, Master Coach EMCC, certifi\u00e9e TKI\u2122<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4153b62e elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4153b62e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-949caef\" data-id=\"949caef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e1b7f7a elementor-widget elementor-widget-heading\" data-id=\"3e1b7f7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Isabelle Ferlin<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dbe3587 elementor-widget elementor-widget-text-editor\" data-id=\"7dbe3587\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Master Coach accr\u00e9dit\u00e9e EMCC, Formatrice, Facilitatrice de Groupe<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-76a53af7\" data-id=\"76a53af7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34ce775 elementor-widget elementor-widget-image\" data-id=\"34ce775\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/ifconseil.com\/wp-content\/uploads\/2024\/04\/XH2J7655-1024x682.jpeg\" class=\"attachment-large size-large wp-image-1836\" alt=\"Isabelle Ferlin\" srcset=\"https:\/\/ifconseil.com\/wp-content\/uploads\/2024\/04\/XH2J7655-1024x682.jpeg 1024w, https:\/\/ifconseil.com\/wp-content\/uploads\/2024\/04\/XH2J7655-300x200.jpeg 300w, https:\/\/ifconseil.com\/wp-content\/uploads\/2024\/04\/XH2J7655-768x512.jpeg 768w, https:\/\/ifconseil.com\/wp-content\/uploads\/2024\/04\/XH2J7655.jpeg 1280w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dce8918 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dce8918\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-101b300\" data-id=\"101b300\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-766ca5a elementor-button-align-end elementor-widget elementor-widget-form\" data-id=\"766ca5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2503\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"766ca5a\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Formation \u00e0 la gestion de conflits pour managers et \u00e9quipes\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"2503\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tNom & Prenom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nom &amp; Prenom\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_ba8ff89 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ba8ff89\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tT\u00e9l\u00e9phone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_ba8ff89]\" id=\"form-field-field_ba8ff89\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"T\u00e9l\u00e9phone\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Seuls les caract\u00e8res de num\u00e9ros de t\u00e9l\u00e9phone (#, -, *, etc.) sont accept\u00e9s.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Message\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_df656d6 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_df656d6\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tAcceptance\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_df656d6]\" id=\"form-field-field_df656d6\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_df656d6\">En soumettant ce formulaire, j'accepte que les informations saisies dans ce formulaire soient utilis\u00e9es, exploit\u00e9es, trait\u00e9es pour permettre d'\u00eatre contact\u00e9, dans le cadre de la relation qui d\u00e9coule de cette demande.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_1ac28ee elementor-col-100 recaptcha_v3-inline\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_1ac28ee\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6Ldv0SgoAAAAAA9j3HrIVBLo2RWgfyWY8mut6Iat\" data-type=\"v3\" data-action=\"Form\" data-badge=\"inline\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoi<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Formation \u00e0 la gestion de conflits pour managers et \u00e9quipes Un conflit non r\u00e9solu dans une \u00e9quipe peut rapidement impacter la motivation, la communication et la performance collective. Pour les managers comme pour les collaborateurs, apprendre \u00e0 g\u00e9rer les conflits est une comp\u00e9tence essentielle dans un environnement professionnel exigeant. \u00a0 Notre approche Gr\u00e2ce \u00e0 l&rsquo;outil [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":346,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2503","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Formation \u00e0 la gestion de conflits pour managers et \u00e9quipes<\/title>\n<meta name=\"description\" content=\"D\u00e9veloppez des comp\u00e9tences cl\u00e9s pour pr\u00e9venir, comprendre et r\u00e9soudre les tensions interpersonnelles\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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