{"id":2054,"date":"2025-01-29T09:03:57","date_gmt":"2025-01-29T09:03:57","guid":{"rendered":"https:\/\/ifconseil.com\/?p=2054"},"modified":"2025-02-11T16:01:40","modified_gmt":"2025-02-11T16:01:40","slug":"emotional-intelligence-definition","status":"publish","type":"post","link":"https:\/\/ifconseil.com\/en\/emotional-intelligence-definition\/","title":{"rendered":"Emotional Intelligence at work: what is it?"},"content":{"rendered":"
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Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Emotional Intelligence at work: what is it?\n\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"emotional\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Why do some managers naturally inspire confidence and unite their teams, while others struggle to motivate their staff despite their irreproachable technical skills? The answer often lies in emotional intelligence. In a constantly evolving professional world, where human relations play a central role, emotional intelligence is a key skill for success.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Multiple intelligences: a basis for understanding emotional intelligence\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Developed in the late 70s by neurology professor Howard Gardner, the theory of multiple intelligences shows that there is not one but several forms of intelligence. Gardner identifies eight types of intelligence, including logical-mathematical, linguistic, interpersonal, intrapersonal, visual-spatial, musical and others. This theory, widely accepted by the scientific community, highlights the complexity of the human mind.<\/span><\/p>

Although emotional intelligence is not one of the multiple intelligences defined by Gardner, it follows the same logic: recognizing that human abilities go far beyond mere cognitive skills<\/span>. <\/span><\/i>Emotional intelligence (EI) is the ability to perceive, understand, express and use one's own emotions and those of others.<\/i><\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Why is emotional intelligence underestimated in business?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Traditionally, organizations have focused on rational or cognitive intelligence, the kind that can be assessed with an IQ test. Yet this ignores a large part of human potential. Emotional intelligence, although intangible, is an essential professional skill, especially for managers. It enables us to better understand our employees' needs, manage conflicts and create a collaborative working climate.<\/span><\/p>

In 2015, a study conducted by Harvard University, in collaboration with the Carnegie Foundation and the Stanford Research Center, revealed that\u00a0<\/span>85 % of professional success is due to human and interpersonal skills<\/i><\/b>soft skills\". This means that only 15 % of professional success can be attributed to technical or \"hard\" skills. This statistic underlines the importance of emotional intelligence in a professional environment.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The concept of emotional intelligence: the Mayer and Salovey model\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The concept of emotional intelligence emerged in the 1990s thanks to the work of Mayer and Salovey. They define it as \" <\/span>a form of intelligence that involves the ability to control one's own feelings and emotions and those of others, to distinguish between them, and to use this information to guide one's thoughts and actions<\/i><\/b>. \"<\/span><\/p>

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In other words, people with developed emotional intelligence are able to perceive, understand, control and use their emotions and those of others to achieve their goals. A few years later, in 1996, David Goleman popularized this concept in his book\u00a0<\/span>Emotional intelligence: why is it more important than IQ?<\/span><\/i>. It identifies five key competencies, now classified as \"soft skills\" in business:<\/span><\/p>