• Identify your own communication style and that of others

• Streamline exchanges between team members

• Improve relational effectiveness within teams

• Anticipate and defuse misunderstandings and tensions

• Develop a framework of exchanges conducive to performance

Program

1. Understanding the Challenges of Interpersonal Communication

• The role of communication in team dynamics

• Different communication styles

• Identify the obstacles to smooth communication

2. Adapting your Communication for Better Collaboration

• Active listening for cooperation

• Formulate a clear, direct and respectful message

• Developing relational agility in complex contexts

3. Fostering Performance through Relational Quality

• Creating effective exchange rituals

• Preventing relational conflicts

• Better coordination of actions through aligned communication

4. Practical Workshops and Applicable Tools

• Real-life situations (feedback management, meetings, tensions)

• Communication style analysis tools

• Developing a team action plan

Methodology

The teaching method is participative, based on experimentation and exchange.
Theoretical input is accompanied by exercises, role-playing and personalized feedback. Each participant leaves with practical tools that can be applied immediately.

Target audience

This course is intended for :

• Managers

• Project managers

• Multidisciplinary teams

• Employees in daily interaction

Terms and conditions

• Duration 2 days

• Format : face-to-face or distance learning

• Language French

• Locations Luxembourg, Paris, Geneva (or in-house)

Trainers

• Isabelle Ferlin - EMCC-certified coach, expert in relationship dynamics

• Laurence Margeat - Collective intelligence facilitator, narrative practitioner

Contact

📧 info@ifconseil.com
📞 +352 661 19 71 23
📍 33, Rue Albert 1er, L-1117 Luxembourg