Conflict management training for managers and teams

Thanks to the TKI™ (Thomas-Kilmann Conflict Mode Instrument) tool, we can help you :

• Identify your natural reactions in tense situations

• Understanding the 5 ways of managing conflict

• Adapt your posture to the issues at stake, the people you are dealing with and the context.

Training objectives

• Understanding sources of conflict and their dynamics

• Diagnose your behavioral preferences in the face of conflict

• Experiment with collaborative resolution levers

The program in brief

• Deciphering the stakes in a corporate conflict

• TKI™ self-diagnosis: what is your preferred mode?

• Study of real cases or real-life situations

• Drawing up an Individual Development Plan

Active and applied pedagogy

• Collaborative workshops

• Practical case studies

• Customized analysis support

• Coaching by a certified expert

Practical info
📍 Location Luxembourg City
🕓 Duration ½ day
👥 Workforce 6 to 10 people
👤 Trainer Isabelle Ferlin, EMCC Master Coach, TKI™ certified