Conflict management training for managers and teams

If Conseil's “Managing conflict” training course is based on a powerful tool: the Thomas-Kilmann Conflict Mode Instrument (TKI™). This tool enables you to get to know yourself better and identify the resolution strategies best suited to each situation.

What you'll learn

• Better understand your reflexes in conflict situations

• Explore the 5 management styles: avoidance, compromise, collaboration, etc.

• Develop the posture of mediator or facilitator

• Work on your concrete cases and leave with a clear action plan

Who should attend?

Managers, team leaders, HR managers, employees in constant interaction... Anyone wishing to manage tensions constructively.

Short format, high impact

🧠 Approach: alternating theory and practice
🛠 Tools: TKI™, case analysis, group dynamics.
👥 Group size: 6 to 10 people
📍 Location: Luxembourg-City
⏱ Duration: ½ day

🟨 Variation 3 - Quick “commercial offer” format for intra-company pages

Title H1 : In-company training: Managing interpersonal conflicts
Subtitle: Strengthen team cohesion and communication

Why this course?
Because unresolved conflicts are costly: disengagement, departures, loss of motivation. Our program enables you to prevent and effectively manage tensions in your teams.

Express content:
✔ Define conflict and its mechanisms
✔ Identify your preferences in the face of conflict (TKI™ tool)
✔ Work on situations experienced by participants
✔ Leave with a personalized action plan

Benefits for the company :

• Less tension, more cooperation

• Managers better prepared for difficult situations

• Closer-knit, more productive teams

Practical details :
📍 In-house training - on site or in Luxembourg
⏱ Format: ½ day
👥 6 to 10 participants
👤 Trainer: Isabelle Ferlin (EMCC Coach, TKI™ certified)

Ask for a personalized quote:
📧 info@ifconseil.com | 📞 +352 661 19 71 23