Communication Training
The challenges of interpersonal communication in the workplace
In today's business environment, where cross-functional organizations are multiplying and collaboration is an essential performance lever, internal communication is taking center stage. Participative operating methods and agility are valued not only as technical skills, but also as key interpersonal skills. However, the success of these dynamics depends above all on the quality of interactions between individuals.
According to Jérémy Lamri, author of "21st Century Skills", four essential skills, known as the "4Cs", are essential for success in today's professional world: Creativity, Critical Thinking, Cooperation and Communication*. Communication is thus identified as a key skill for navigating effectively in modern business environments.
It is therefore crucial to understand the challenges of communication, to identify the pitfalls that can hinder collaboration, and to recognize the role of personal values and emotions in professional exchanges. Knowing how to formulate authentic, constructive feedback is a major asset in fostering a climate of trust and commitment.
*Source: article "21st century skills" interview with Jérémy Lamri for Nouvelle vie professionnelle
How can I improve my interpersonal communication skills?
1/ The Com'Agile training program
To meet these challenges, our Com'Agile training program offers an innovative approach to business communication.
Designed to combine theory and practice, it combines traditional methods and coaching techniques, enriched by feedback from field experience.
Based on pragmatic tools and real-life situations, this program encourages action and change. In just two days, it enables you to adopt a new vision of interpersonal communication, develop key skills to manage your emotions and improve your day-to-day interactions.
Our program can be adapted and customized to suit your needs.
Objectives:
- Communicating effectively in the workplace
- Choose a positive attitude and understand its implications for yourself and your relationships with others
- Understand the process of managing emotions and their role in interactions, in order to better understand and regulate one's own emotions in professional situations.
- Identify what is important to you in a professional situation
- Group experiences to develop a "collaborative" posture
- Formalize an individual action plan
Program details
Discover
- Understanding communication, its principles and challenges
- Discover tools for better communication
- Identify your personal values
Find out more
- Understanding the emotional process and its role in interactions
- Learn techniques to better regulate your emotions
- Understanding that behind our values or an emotion lies a need
Practice
- Individual and sub-group brainstorming exercises
- Case studies, hands-on experience, experiential exercises
- Definition of an individual action plan
Program benefits
- 2 coaches lead a small group
- Agile facilitation adapted to participants and group dynamics
- Individual and group work
- Multi-approach contributions
- A program that inspires participants to action and development
- Classroom OR virtual program (via Zoom)
The trainers
Isabelle Ferlin: EMCC-accredited Master Coach, Trainer, Group Facilitator
Laurence Margeat: EMCC-accredited Senior Practitioner Coach, Trainer, Narrative Practitioner
Features
- Workforce: Group of 12
- Language of service: French
- Duration: 2 days (in-house) + 1/2 day follow-up (optional)
- Opening hours: 9 a.m. to 5 p.m.
2/ Individual, personalized support
To take things a step further, we also offer individual coaching sessions. This tailor-made support helps each employee to identify his or her personal improvement levers, strengthen his or her interpersonal skills and develop communication aligned with his or her values and professional objectives.
By investing in the development of communication skills, companies foster more collaborative, resilient and high-performance work environments.
For more information, please contact us!
Isabelle Ferlin
EMCC accredited Master Coach, Trainer, Group Facilitator
